Don't miss out - Claim your Post Loan Support:


Our mentors will provide an unbiased and external perspective to help you make informed decisions by developing your knowledge and skills, allowing you to take the next important steps for your business with confidence.

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Online Support

UMi Sat Nav gives you the flexibility and convenience to access 100s of on-demand tools and resources. Helping you with everything from business planning and marketing to sales, recruitment and funding.

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Attend our live webinars (or watch them on demand) presented by industry experts covering popular business topics and current trends.

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Case Studies

From the Canvas to Commerce

In 2023, Cygnets Art School in Bexleyheath was born out of Director Katya King’s long-standing dream to provide enriching activities for young children. Through the funding and post loan support of the Start Up Loans Programme, Katya was able to make her entrepreneurial dreams a reality by opening a second branch.

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Empowering Wellness: Tandy Health & Fitness Thrives with Start Up Loans Support

Tandy Health and Fitness in Cheshire is amongst the thousands of businesses to receive both a loan and post loan support from Start Up Loans. Founded by Rob Tandy in 2023, the studio provides personalised and small group training sessions that celebrate what the body can do, rather than what it looks like.

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Frequently Asked Questions

Here are the answers to the most common questions related to this programme. If you have any further questions, speak to us via webchat, email or phone.

Am I eligible for Post Loan Support?

The Post Loan Support is available to those individuals who have received a loan under the Start Up Loans Scheme and have drawn down their loan.

When a borrower draws down more than one loan, they are eligible when they drawdown their first loan.

Support is available for a total period of twelve (12) months from:

  • 1 May 2023, if the drawdown of the eligible borrower's first Loan occurs on or after 1 April 2023 but on or prior to 1 May 2023; or
  • the drawdown date of the eligible borrower's first Loan, where such first drawdown occurs after the 1 May 2023
How do I access Post Loan Support?

If you're eligible, you will have received an email from us with instruction on how to sign up.

How to find the email:

  • Sent to you the day after you've drawn down on your loan. 
  • Search for 'Post Loan Support'
  • Check your spam mailbox

Within this email there will be a link which you'll need to use to sign up.

Once signed up you'll be able to access Post Loan Support services.


If you can't find this email, please contact the team using the details below:

  • +44 (0) 330 124 2069
  • [email protected]
  • click the webchat icon in the bottom right of this screen
What is a mentor and how will they help?

A mentor is a person with extensive business experience who will offer advice, support and guidance through the early part of your Start Up journey.

Your mentor is:

  • An independent voice that helps you evaluate options and make decisions.
  • Somebody to lean on when you feel you need somebody independent who will not judge you, but rather help you reach a solution.
  • Somebody to discuss challenges and opportunities with.
  • Somebody that can provide general guidance on any day-to-day issues you and the business find, especially those you didn’t anticipate in your plan.
  • Somebody who can help you access new connections and information.
What can't my mentor do?

A mentor will not tell you what to do or how do to do it. They cannot:

  • Provide legal, accountancy or other regulated services. However, they will likely know professionals that can assist you and be able to introduce you for an initial free meeting.
  • Become directly involved in marketing activities for your business.
  • Develop any strategy, planning or financial information you require. However, they will help you understand what you need to do, how to do it and support you in exploring the options available to you. However, all decisions taken are always the responsibility of the business owner.
  • Own or take any stake in your business – financial or otherwise.
What is UMi Sat Nav?

UMi Sat Nav is a unique digitally enabled service that intelligently packages the very best information, advice and resources, to make it easier for busy owners and managers to start or run their business.

Wherever you are on your business journey, it will get you there quicker and in better shape with:

  • Tools & Resources – Take action with 100s of guides, templates & articles
  • Finance & Funding – Help to find eligible support, grants & loans
  • Events & Learning – Webinars, national campaigns & inspiring events
  • Deals & Discounts – Offers from trusted partners worth over £1,000
How do I register for a webinar?

Once you have signed up for Post Loan Support and logged in, you can complete your registration form through the event registration page.

Will webinars be available on-demand?

Yes, webinars will be made available on-demand within one week of the webinar taking place.

Who delivers Post Loan Support?

Newable is working in partnership with UMi to deliver Post Loan Support. 


Newable exists to help other businesses to thrive.

Established in 1982, Newable has been helping ambitious SMEs start, scale, and sustain their business for over four decades.  Supporting over 20,000 SMEs each year, Newable offers an unrivalled portfolio of products and services across Money, Advice and Workspace.

Newable is the Post Loan Support Partner and will work closely with successful Start Up Loan borrowers to deliver mentoring and post loan support services and offer access to quality content through a programme of value adding webinars.



UMi helps businesses to do more and go further. 

Since 2007, UMi have worked with more than 500,000 businesses from across the UK to take the hard work out of finding and using the best information, expertise and finance.

UMi has provided businesses with more than £288m in grants and loans, leveraging £650m in private investment, creating or safeguarding 30,000 jobs, facilitating contract wins worth £100m and hosting more than 1,000 events and campaigns.